Privacy Policy

At Sharp Knives World, we hold your trust in the highest regard, akin to the reverence we hold for the legendary Italian craftsmanship we represent. The acquisition of a fine automatic knife or stiletto is a personal and significant moment. In the same spirit of precision, reliability, and integrity that defines our curated collection, we are committed to protecting your personal information with the utmost care and security. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website sharpknivesworld.com.

1. Information We Collect

To provide you with a seamless and secure experience—from browsing our curated selection to the final transaction—we may collect the following categories of information:

• Personal Identifiers: Name, shipping and billing address, email address, and telephone number provided during checkout or when creating an account.
• Commercial Information: Records of products purchased, considered, or viewed on our site.
• Payment Information: Credit/debit card details (Visa, MasterCard, JCB) or PayPal account information. We emphasize that we do not store full payment card details on our servers. All transactions are processed through encrypted, secure payment gateways.
• Technical & Device Data: Internet protocol (IP) address, browser type, operating system, referring URLs, and information about your interactions with our website (pages visited, time spent).
• Communications: Records of your correspondence with our service team via email (e.g., [email protected]).

2. How We Use Your Information

Your information is used with the precision and purpose of a master bladesmith, solely to enhance your experience and fulfill our commitments to you:

• To process and fulfill your orders, including payment authorization, shipping, and providing customer support.
• To communicate with you regarding your order status, service updates, and responses to your inquiries.
• To improve the functionality, security, and performance of our website and services.
• To comply with applicable legal obligations and prevent fraudulent or unauthorized activity.
• With your explicit consent, to inform you about new products, exclusive offers, or heritage stories related to Italian knife-making.

3. Sharing and Disclosure of Information

We treat your personal data as a confidential heirloom. We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your data only in the following circumstances:

• Service Providers: With trusted third-party partners who perform essential services on our behalf, such as payment processing (e.g., PayPal, card issuers), order fulfillment, shipping carriers (e.g., DHL, FedEx), and IT infrastructure support. These partners are contractually bound to handle your data securely and only for the purposes we specify.
• Legal Compliance: When required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Sharp Knives World, our customers, or others.
• Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business.

4. Data Storage and Security

Based in Kansas City but serving a global community, we implement robust technical and organizational measures designed to protect your data, reflecting the reliability we promise in every transaction.

• Encryption: All data transmitted between your browser and our website is protected via SSL/TLS encryption. Our payment gateway is PCI-DSS compliant.
• Data Minimization: We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law for tax, legal, or regulatory purposes.
• International Transfers: As we serve an international clientele, your data may be processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards are in place to protect your data in accordance with this policy.

5. Your Rights and Choices

You have certain rights regarding your personal information, which we respect and will facilitate to the extent required by applicable law (such as GDPR for European users, CCPA/CPRA for California residents, etc.). These may include:

• Access & Portability: The right to request access to and a copy of the personal data we hold about you.
• Correction & Deletion: The right to request correction of inaccurate data or deletion of your personal data, subject to certain legal exceptions.
• Opt-Out of Marketing: You may unsubscribe from our promotional emails at any time by clicking the “unsubscribe” link in any email.
• Cookie Preferences: You can manage your cookie settings through your browser controls (see Section 6).

To exercise these rights, please contact us at [email protected]. We will respond to your request in a timely manner and may need to verify your identity for security purposes.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to ensure smooth functionality, analyze site traffic, and personalize your experience. Like the precise mechanism of an automatic knife, these tools help our site operate seamlessly.

• Essential Cookies: Required for core functions like shopping cart operation and secure checkout. The site cannot function properly without them.
• Analytics Cookies: Help us understand how visitors interact with our website, allowing us to improve its design and content. These are anonymized and do not identify you personally.
• Preference Cookies: Remember your settings (like language preference) for future visits.

You can control cookie settings through your web browser. Please note that disabling certain cookies may limit the functionality of our website, particularly the checkout process.

7. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or services. The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy occasionally.

Thank you for entrusting Sharp Knives World with your passion. We are honored to safeguard your privacy as we facilitate your connection to legendary Italian craftsmanship.