Term and Conditions

1. Acceptance of Terms

By accessing and using the Sharp Knives World website (sharpknivesworld.com), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our website or purchase our products.

2. Product Information and Descriptions

Sharp Knives World specializes in finely crafted automatic knives and Italian stiletto knives. We strive to provide accurate descriptions and images of our products. However, please note:

• Product colors may vary slightly due to monitor settings and photography lighting.
• All knives are sold as collector’s items or for lawful use where permitted.
• Some products may have minor variations due to their handcrafted nature, which we consider part of their unique character.
• We reserve the right to correct any errors in product descriptions or pricing.

2.1 Legal Compliance

It is the customer’s responsibility to:

• Research and understand all applicable laws regarding the purchase, ownership, possession, and use of automatic knives and stiletto knives in your jurisdiction.
• Ensure that any product purchased from our website can be legally imported, owned, and used in your location.
• Provide accurate shipping information that complies with local regulations.

Sharp Knives World is not responsible for determining the legality of any product in your jurisdiction.

3. Orders and Payment

3.1 Order Process

When you place an order through our website, you are making an offer to purchase products under these Terms and Conditions. We reserve the right to accept or decline your order for any reason, including but not limited to:

• Product availability
• Errors in product or pricing information
• Suspected fraudulent activity
• Inability to ship to your location

3.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely through encrypted channels. Your payment information is not stored on our servers.

3.3 Pricing and Taxes

All prices are listed in US dollars. Customers are responsible for any customs duties, import taxes, or other fees imposed by their country’s customs authorities. These charges are not included in our product prices or shipping costs.

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days after payment confirmation. Orders are not processed or shipped on weekends or holidays.

4.2 Shipping Methods

We offer two primary shipping options:

• Standard Shipping ($12.95): Via DHL or FedEx, with estimated delivery 10-15 business days after shipment.
• Free Shipping: Available on orders over $50 via EMS, with estimated delivery 15-25 business days after shipment.

4.3 Delivery Estimates and Responsibilities

Delivery times are estimates provided by carriers and are not guaranteed. Sharp Knives World is not responsible for delays caused by:

• Customs processing
• Weather conditions
• Carrier delays
• Incorrect shipping information provided by the customer
• Other unforeseen circumstances

4.4 Shipping Restrictions

We ship worldwide, excluding certain remote areas in Asia and other specified regions not served by our carriers. You will be notified during checkout if your location is not eligible for delivery.

5. Returns and Exchanges

We stand behind the quality of our products. Please review our detailed returns policy:

5.1 Return Window

We offer a 15-day return or exchange window from the date of delivery.

5.2 Eligibility Criteria

To be eligible for return or exchange, items must:

• Be unused and in original condition with all protective coatings intact
• Be in the original packaging with all accessories, documentation, and certificates
• Have the return initiated within 15 days of the delivery date
• Be accompanied by the original purchase receipt or order confirmation

5.3 Non-Returnable Items

Due to the specialized nature and legal compliance surrounding our products, the following cannot be returned or exchanged:

• Used or sharpened knives (any blade showing signs of use, sharpening, or alteration)
• Custom or personalized items
• Items with opened safety seals
• Clearance or final sale items
• Tampered automatic knives (any evidence of tampering, disassembly, or unauthorized modification)

5.4 Return Process

1. Initiate your request via email to [email protected] within 15 days of delivery
2. Receive Return Merchandise Authorization (RMA) number and instructions
3. Package item securely in original packaging
4. Ship to our facility at your expense (unless return is due to our error)
5. Wait for inspection and processing (3-5 business days after receipt)

5.5 Refunds

Upon approval of your return:

• Refunds are processed within 5-7 business days from inspection completion
• Refunds are issued to the original payment method
• Shipping charges are non-refundable unless the return is due to our error

6. Intellectual Property

All content on the Sharp Knives World website, including but not limited to text, graphics, logos, images, and product descriptions, is the property of Sharp Knives World or its content suppliers and is protected by international copyright and intellectual property laws.

You may not:

• Reproduce, duplicate, copy, sell, or otherwise exploit any portion of the website without express written permission
• Use any automated systems or software to extract data from our website for commercial purposes
• Use our trademarks, logos, or proprietary information without prior written consent

7. Limitation of Liability

To the fullest extent permitted by law, Sharp Knives World shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages resulting from your use of our products or website
• Damages resulting from improper use, handling, or storage of our products
• Legal consequences arising from the purchase, ownership, or use of our products in jurisdictions where they may be restricted or prohibited
• Any errors or omissions in website content
• Delivery delays beyond our reasonable control

Our total liability for any claim arising from your purchase shall not exceed the purchase price of the product in question.

8. User Responsibilities

As a customer of Sharp Knives World, you agree to:

• Provide accurate and complete information when placing an order
• Use our products responsibly and in compliance with all applicable laws
• Not use our products for any unlawful purpose
• Handle all knives with appropriate care and safety precautions
• Keep knives out of reach of children and unauthorized persons
• Assume all risks associated with the ownership and use of sharp instruments

9. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy, which is incorporated into these Terms and Conditions, explains how we collect, use, and protect your data.

10. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after any changes constitutes acceptance of the modified terms.

11. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United States and the State of Kansas, without regard to its conflict of law provisions.

Any disputes arising from these Terms and Conditions or your use of our website shall be resolved through good faith negotiations. If a resolution cannot be reached, disputes shall be submitted to binding arbitration in Kansas City, Kansas, in accordance with the rules of the American Arbitration Association.